If you would like any further information about the appeals procedure you can contact us on:
Telephone number: 020 7747 4700
Fax: 0844 736 9503
Minicom: 020 7747 4758
DX 155080 Chertsey 7
Please note that telephone calls are recorded.
E-mail: patas.team@patas.gov.uk
This email address is for general enquiries only. It cannot be used for making an appeal or for sending correspondence relating to specific cases, which must be sent as specified below. Please also note that we are unable to accept attachments with e-mails to this address.
Also, please understand that the Parking and Traffic Appeals Service cannot give you legal advice about your case, but can give you procedural information.
To see what information you can access at PATAS and how to access it, click here.
If you would like to see whether you can get free legal advice from the Citizens Advice Bureau or from a Law Centre, please click here.
If you wish to make a complaint about PATAS or the Adjudicator, click here.
If you need to write to us, for example to send evidence related to your appeal, please send this to the appropriate address below:
Any such correspondence should be sent to the addresses given below, depending on the nature of your appeal.
Parking, Bus lane, Moving traffic and London lorry ban appeals:
The Head of the Parking and Traffic Appeals Service
PO Box 279
Chertsey
Surrey
KT16 6BU
Congestion Charging appeals or Low Emission Zone appeals:
The Head of the Parking and Traffic Appeals Service
PO Box 280
Chertsey
Surrey
KT16 6BW
Click the image below for a location map
How to get to the Hearing Centre by public transport
The nearest mainline station is Charing Cross.
If you are travelling by underground, Piccadilly Circus (Bakerloo and Piccadilly Lines), Green Park (Jubilee, Piccadilly and Victoria Lines), Leicester Square (Northern Line) and Embankment (Bakerloo, Circle, District and Northern Lines) stations are all within easy walking distance.
Click here to see the standard Transport for London underground map.
Click here to see the Transport for London bus map of central London.
Please remember that if you are driving into central London for your hearing you should check in advance whether you need to pay the Congestion Charge.